SupportSave USA  serves Small and mid-market companies in the following industries:

• Travel & hospitality
• Technology
• Financial services
• Retail
• Telecommunications
• Consumer Products

Partial Client-Roster

Pretty Home Buyers (www.prettyhomebuyers.com)

Pretty Home Buyers, LCC--a US-based private realty investment company--needed a cost-effective solution to help spear the growth of their company. Our solution: a dedicated representative who can make inbound and outbound sales calls to possible home sellers and buyers, and contact other businesses and organizations for Pretty Home Buyers' marketing and advertising purposes. The representative, equipped with sufficient knowledge of the businesses and excellent conversational skills negotiates with clients and businesses all throughout Houston and it's surrounding areas.

US Refund Consulting (www.USrefund.com)

US Refund Consulting-- a firm dedicated in assisting US homeowners in getting their housing refunds from the Department of Housing and Urban Development-- knocked on the doors of SupportStaffNow early 2005. They needed a dedicated representative to make outbound sales call and take inbound calls to answer simple questions from the clients. US Refund now has two representatives with SupportStaffNow whose responsibilites are now exended from handling simple calls up to hunting down secure US documents and checks and dealing with the US Housing Department on a daily basis.

KAM International (www.kaminternational.com)

KAM International-- a Canadian Immigration Consultancy firm-- needed highly organized representatives to set and organize interview appointments for thousands of aspiring immigrants. Along with sending out reminder emails, sending out billing statements, and other various office and administrative work, the representatives were tasked to handle large inbound-outbound calls to clients around the globe. Although various language and cultural differences initially posed as a difficulty for the SupportStaffNow Management and the KAM Representatives under our wing, the friendliness, patience, and innate ability to adapt easily of Filipinos had proven SupportStaffNow worthy of KAM International's trust and loyalty.

Sunny Health Nutrition (www.shntech.com)

Sunny Health Nutrition--a US-based company-- sells various vitamins, minerals and health supplements for all age groups. They initially needed one representative to handle small-volume sales calls, process and ship out orders and handle various customer requests. But thanks to the dedication and hard-work of their representative under the management of SupportStaffNow, Sunny Health Nutrition experienced a significant amount of growth. They now have three Dedicated Representatives working 'round the clock to service their customers' needs.

Centaurus Financial Inc. (www.centaurusfinancial.com)

Centaurus Financial Inc.--an independent broker dealer based in the US-- due to their fast-growth and expansion, needed a Technical Support Assistant who would guide their over 500 in-house emloyees through the installation of various software and setting up of company email accounts. Dealing with employees who only have basic computer knowledge entails a high degree of patience-- something Filipinos are known all over the world for.

Condella (www.condella.com)

Condella--a US-based company that manufactures and distributes maternity products--needed a dedicated representative to take care of their Internet Sales Division and handle low-volume inbound and oubound calls. Supporting the website's live chat feature, processing orders, organizing shipping details, and taking care of customer requests are among the dedicated representative's day-to-day tasks.

Business Plans Inc. (www.businessplansinc.com)

Business Plans Inc.--a US-based firm who designs and provides companies with employee benefits packages that are the most cost-effective for the business yet very beneficial to the employees. SupportStaffNow provided Business Plans with a dedicated representative with an accounting background, and high organizational skills. The dedicated representative currently handles and processes large-scale refunds and insurance claims for the company.

Turn Key Hires Inc. (www.turnkeyhires.com)

Turn Key Hires--a low-cost staffing agency based in the US- had a need for a dedicated representatives who will help assist organizing online files and setting up appointments for clients and applicants all throughout the United States. Their company needed a representatives who spoke good English with a very minimal or no accent at all and high organizational skills to handle day-to-day office tasks for their fast-growing company.

For an inbound customer management, accounts receivable management services or back office processing solution customized to meet your needs, contact us.